Privacy Policy

This Privacy Policy applies to the website, account, dashboard, rewards, referral, bonus, withdrawal, and related services operated by PT JAWAB SURVEYS INDONESIA through JAWABSURVEYS.

JAWABSURVEYS connects Indonesian members with survey and task opportunities from third-party providers. To operate the service, we process data needed for account access, opportunity matching, reward validation, balance records, withdrawals, security, and support.

• Create, manage, and secure JAWABSURVEYS accounts.
• Match member profiles with available survey or task opportunities.
• Record rewards, balance, bonuses, referrals, activity history, and withdrawal status.
• Process withdrawals through supported payout methods and review transactions when needed.
• Send important account communications such as email confirmation, password reset, service notifications, or account information.
• Detect and prevent service abuse, including duplicate accounts, bots, location manipulation, or bonus abuse.
• Meet legal obligations, resolve complaints, and maintain required transaction records.

We do not sell member personal data. Limited data may be shared only when needed to operate the service, validate rewards, provide support, maintain security, or comply with legal obligations.

Reward and balance records need to remain consistent because they relate to member rights, withdrawals, referrals, third-party validation, and support investigations.

• Rewards are recorded after an activity is considered valid by JAWABSURVEYS or the relevant third party.
• If a third party sends a reversal or chargeback, balance may be reduced or adjusted.
• Phone numbers or payout numbers used for withdrawals may be locked to prevent abuse.
• Withdrawal history and balance adjustments may be retained as needed for transaction records, security, internal review, or legal obligations.

The website may use cookies or local storage for login, security, preferences, and core functionality. We may also use analytics to understand page performance and improve the member experience, including measuring how public marketing campaigns lead to account registration.

You can manage cookies through your browser. Some features such as login, account security, or the dashboard may not work properly if essential cookies are blocked.

Data is kept while the account is active or as long as needed to operate the service, process balance and withdrawals, resolve complaints, prevent fraud, maintain security, or meet legal obligations.

If a member requests account deletion, we will handle the request according to applicable rules. Certain transaction, security, and balance records may be retained in a limited way when there is a valid reason.

We use access controls, secure connections, internal access restrictions, important activity logs, and periodic checks to help protect member data and balances.

Members may request access, correction, update, or deletion of personal data provided to JAWABSURVEYS. Members may also submit questions or complaints about personal data processing.

To protect account security, we may ask for identity verification before processing certain requests. Requests will be handled according to applicable rules.

This policy may be updated when our service, security needs, third-party cooperation, or legal requirements change. The latest version is always available from the JAWABSURVEYS website footer.